FAQs – Eyesavers
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Eyesavers

FAQs

Appointments, Services, and Online Orders

Frequently Asked Question

Do I need an appointment for an eye exam?

No, walk-ins are welcome! However, we recommend booking an appointment in advance to ensure minimal waiting time and personalized service.

What diagnostic services do you offer?

We offer comprehensive diagnostics including retinal imaging, OCT scans, glaucoma screening, and vision testing—all done using state-of-the-art equipment.

Can I order my glasses online?

Yes! You can browse and purchase your eyewear directly from our website. If you have a prescription, simply upload it at checkout.

Do you offer blue light filtering glasses?

Absolutely. We have a curated collection of blue light protection lenses designed to reduce eye strain caused by digital screens.

Professional Care, Order Processing, and Location FAQs

Are your optometrists licensed?

Yes, all eye exams and diagnostics are conducted by fully licensed and experienced optometrists, ensuring safe and accurate care.

How long does it take to get my glasses?

Most orders are ready within 3 to 5 working days, depending on your prescription and lens type. We’ll notify you as soon as they’re ready for pickup or dispatch.

Do you provide children’s eye care?

Yes, we offer specialized vision tests and eyewear solutions for children, making sure they receive age-appropriate and comfortable care.

Where are you located?

We’re based in Kandy with nationwide service through our website. Visit our showroom or explore online for the same premium experience.

About Our Store

Welcome to our store, where we pride ourselves on provuding exceptional products and unparalleled customer service our store style, and innovation

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